Privacy Policy
Last Updated: 01/01/2026
1. Introduction
Spider Platform Hire Ltd. (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quotation, use our services or interact with our marketing activities.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy legislation.
Who We Are
Spider Platform Hire Ltd.
Website: https://www.spiderplatformhire.co.uk
Email: info@spiderplatformhire.co.uk
If you have any questions regarding this Privacy Policy or how we process your data, please contact us using the details above.
Information We Collect
We may collect and process the following information:
Information You Provide
– Name
– Company name
– Telephone number
– Email address
– Site address or project location
– Enquiry details
– Information submitted through contact forms
– Information provided when requesting quotations
Information We Collect Automatically
When you visit our website, we may automatically collect:
– IP address
– Browser type and version
– Device information
– Pages visited
– Time spent on pages
– Referral source
– Geographic location data (approximate)
– Website interaction and engagement data
How We Use Your Information
We use your information to:
– Respond to enquiries
– Provide quotations
– Deliver our services
– Manage customer relationships
– Process bookings
– Improve our website and services
– Send service-related communications
– Provide customer support
– Monitor website performance
– Conduct marketing activities where permitted
Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
Contract
Where processing is necessary to provide services or quotations requested by you.
Legitimate Interests
For business administration, customer service, website improvement and relevant marketing activities.
Consent
Where you have specifically agreed to receive marketing communications or where consent is required for certain cookies and tracking technologies.
Legal Obligation
Where we are required to retain information for legal, regulatory or accounting purposes.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, understand website usage and support advertising activities.
Cookies may include:
– Essential website cookies
– Analytics cookies
– Advertising cookies
– Remarketing cookies
You can control cookie preferences through your browser settings and cookie consent preferences.
Google Analytics
We use Google Analytics to understand how visitors use our website.
Google Analytics may collect information including:
– Pages visited
– Device information
– Session duration
– Traffic sources
– User behaviour data
This information helps us improve our website and services.
Google may process this information in accordance with its own privacy policies.
For more information, visit:
https://policies.google.com/privacy
Google Ads and Remarketing
We use Google Ads and Google Remarketing services.
These services allow us to:
– Measure advertising effectiveness
– Display relevant advertisements
– Re-market to previous website visitors
– Improve advertising campaigns
This may involve the use of cookies and tracking technologies to recognise previous visitors to our website.
Advertisements may appear on Google Search, YouTube and websites within Google’s advertising network.
Meta (Facebook and Instagram) Advertising
We may use Meta Pixel and related technologies to:
– Measure advertising performance
– Understand website interactions
– Create custom audiences
– Deliver relevant advertisements
– Conduct remarketing activities
This may involve information being shared with Meta Platforms in accordance with their privacy policies.
Email Marketing
We may send marketing communications relating to:
– Company updates
– Service announcements
– Industry news
– Promotional offers
– Relevant business information
You may unsubscribe from marketing communications at any time by:
– Clicking the unsubscribe link within emails
– Contacting us directly
We may use third-party email marketing platforms to manage communications and measure engagement.
11. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party providers including:
– Website hosting providers
– CRM systems
– Marketing platforms
– Email marketing providers
– Analytics providers
– Professional advisers
– IT support providers
– Payment providers
All third parties are expected to process personal data securely and in accordance with applicable legislation.
12. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.
Retention periods may vary depending on the nature of the information and our legal obligations.
13. Data Security
We take appropriate technical and organisational measures to protect personal information against:
– Unauthorised access
– Accidental loss
– Alteration
– Disclosure
– Destruction
While we take reasonable steps to protect information, no method of electronic transmission or storage can be guaranteed as completely secure.
14. International Transfers
Some of our service providers may process data outside the United Kingdom.
Where this occurs, we take appropriate measures to ensure personal information receives an adequate level of protection and that any transfers comply with applicable data protection laws.
15. Your Rights
Under UK GDPR, you may have the right to:
– Access your personal data
– Correct inaccurate information
– Request deletion of personal data
– Restrict processing
– Object to processing
– Withdraw consent
– Request data portability
– Lodge a complaint with the Information Commissioner’s Office (ICO)
For more information, visit:
https://www.ico.org.uk
16. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.
17. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and become effective immediately upon publication.
18. Contact Us
For any privacy-related enquiries, please contact:
Spider Platform Hire Ltd.
Website: https://www.spiderplatformhire.co.uk
Email: info@spiderplatformhire.co.uk